I brought my Green Wing Macaw ""Samantha"" to the Magnolia Bird Farm in Anaheim to be groomed.
While they were brutally man handling her with bare hands around her neck, Samantha had a stroke or a seizure that lasted almost 5 minutes.
One of the male groomers told me that ""many large parrots die from a heart attack in their owner's arms during grooming."" He told me that WHILE Samantha was seizing.
Samantha was ice cold, her eyes were rolled to the back of her head, and her feet were all twisted and balled up stiff. She was stiff and she fell to the side.
Then the other male groomer lectured me because I didn't ""warn them that she was prone to seizures.""
Samantha has never had a seizure while being groomed at Fran's Exotics in Cypress on Valley View St.. At Fran's Exotics, they are gentle and they cradle the bird in a towel while grooming.
These two men at Magnolia Bird Farm were very rough, and they used their bare hands and it looked like they were strangling her!
Then the female employees were trying to cover this up and hide what was happening from the customers to avoid bad publicity.
Samantha regained consciousness, and then the female employees were rushing me and my parrot out the door while I was trying to ask them questions about what happened and what to look out for.
I have been going to them for 7 years for parrot needs. I have spent many hundreds of dollars there on food, cages, tree stands, and toys. They all know my name, phone number, and address. I can't believe how they handled this and they didn't even have the decency to call me and ask me how Samantha was doing! Probably because they are afraid of being sued!
I am still trying to get Samantha to trust me again. She is still traumatized, and she doesn't trust me like she did. She was always protective over me... and I let her down.
Please, NEVER have a large parrot groomed at The Magnolia Bird Farm in Anaheim. They do not sanitize the clippers, the place is not clean, and the men and VERY rough with the bird. They strangle them!