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Macy's (Formerly Marshall Field's) - Saint Paul, MN - Reviews page 1 - Judysbook

Macy's (Formerly Marshall Field's)

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900 Rosedale Ctr
Saint Paul, MN 55113
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(651) 639-6757
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Reviews

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Best

I was looking for necklaces for my bridesmaids and one sales associate helped me out incredibly. She was intent on making sure I got what I needed and she put a lot of time into i...

Worst

Macy's Rosedale porvides the most negative shopping experience possible. The clerks are idiots need an inservice to determine the difference between sale coupons and the one that...

Best Customer Service! 7/19/2009

I was looking for necklaces for my bridesmaids and one sales associate helped me out incredibly. She was intent on making sure I got what I needed and she put a lot of time into it. I felt really cared for. I would recommend this Macy's to anyone and I will definitely be shopping there again! more

Great place to avoid 6/7/2009

Macy's Rosedale porvides the most negative shopping experience possible. The clerks are idiots need an inservice to determine the difference between sale coupons and the one that says "good on ANY purchase." The store is filthy - the restroom on the second floor of the Rosedale store had one operating toilet, the other two were out of order. It reeked and appeared to be in desperate need of cleaning. The fitting rooms were equally as disgusting. It was bad enough when Dayton's became Marshall Fields. At least Marshall Field's had decent clothes and intelligent employees. I cannot believe Macy's is doing well enough in these troubled financial times to be able to put off potential customers. Thankfully there is a JC Penney and Herberger's store at the same mall! Pros: can't think of any Cons: horrible customer service & clerks, filthy restrooms more

customer service. 9/3/2007

Worst customer service on planet. Ignored at least once everytime I wait at checkout. They walk right by you like your someone else's problem. I once had four employees have conversation right next to the counter while I waited, and waited. It felt like I was an airline passenger with no choice but to wait. Rosedale and Southdale are the worst stores in the metro. Awful experiance. Pros: Nice clothes Cons: Customer service, get the same clothes elsewhere, cheaper. more
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Editorial

  • In Short
    Department store chain offers a wide variety of merchandise--from their signature Frango mints to Emerilware cookware from acclaimed New Orleans chef Emeril Lagasse. Designer clothing, shoes, jewelry, china, crystal, linens and furniture are displayed throughout the store. From junior threads by Guess and Lauren, to fashion favorites like BCBG, DKNY, Laundry and Theory. Many stores also have an in-house wedding gown salon and a home furnishings department.

  • 10/22/2006 Provided by Citysearch

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