MAC Corporate should reevaluate its hiring practices. I have only visited the the store at La Encantada but have only had negative experiences there. The staff is unfriendly, unhelpful and unprofessional. When you enter the store, you will think you are back in high school -- catty behavior and all. Personally, I am giving up on MAC because of their hiring practices, but if you have to buy it, go to a Department Store where you will be assured of courteous treatment.