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Maaco Collision Repair & Auto Painting - Pasadena, TX - Reviews page 1 - Judysbook

Maaco Collision Repair & Auto Painting

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4195 Spencer Hwy
Pasadena, TX 77504
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(832) 323-2066
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Maaco Collision Repair & Auto Painting - Pasadena, TX
Maaco Collision Repair & Auto Painting - Pasadena, TX

Reviews

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Best

Thank you so much Maaco for the great job on my bumper. It is a perfect match and I love it. The staff was great, the price was right and the job looks wonderful! Thanks again!...

Worst

Let me start by saying the customer service is excellent but the work done is horrible! They will be very nice, and tell you it will get done, and apologize here and there for mis...

Editorial review from Citysearch 12/4/2013

12/04/13.They were nice and professional.The guy in front was not there when I went to pick it up.This is the place to go if you want an orange peel special paint job.It looks good till you get up close.Save your money.Go somewhere else more

Editorial review from Citysearch 2/1/2013

The guys at MAACO Pasadena are great!!! I don't know what this crazy lady ElizabethCaz is talking about. I took my car to this Maaco and I recieved the finest treatment. They gave me a fair price and the work was GREAT. I saw several ladies (by themselves without a male bodyguard) recieving fantasic service. And I would highly doubt that the staff and management at MAACO Pasadena would ever treat anyone badly based on their sex or race. MY guess is that ElizabethCaz wanted some kind of ""perfect"" paint job for free. Maaco has painted several cars for me over the years. And the guys in Pasadena are by far the best. They have been there for 20 years and counting...\r IF YOU NEED A QUALITY JOB AT A FAIR PRICE GO TO MAACO PASADENA!!!!!!! more

Editorial review from Citysearch 10/13/2012

Great customer service, they will say yes to taking care of your care but the actual work is crap. And if your a women they will try to pull one over on you so make sure you take your man/husband. They crack the side of my driver side door by accident and told me to come pick it up, i saw the crack very noticable and big, they tried to make me take it like that, i would not take it they got angry and yelled, but soon as i brought my husband over, they fixed my car really good. more

Editorial review from Citysearch 10/3/2012

I AM VERY PLEASED WITH THE WORK DONE ON MY 2006 DODGE CHARGER. THIS SHOP WENT ABOVE AND BEYOND MY EXPECTATIONS. MY CAR WAS FULLY REPAINTED FROM A PURPLE AND BLACK (TWO TONED) PAINT TO PRETTY GLOSSY PERFECT ALL BLACK! I CANT THANK THEM ENOUGH FOR FIXING THINGS THAT WERENT REQUESTED JUST OUT OF THE KINDNESS OF THEIR HEART! THEY HAVE REALLY EARNED MY TRUST! RANDALL WAS THE MOST PROFESSIONAL AND COOLEST GUY EVER! more

Editorial review from Citysearch 7/20/2012

Had a great experience at this shop!!! Took my 2005 Nissan Altima to be fixed after a car accident. The manager, Randall, was so friendly and professional. He answered any and all questions we had regarding our repair. The bumper and fender were painted and could not tell the difference from the rest of the car. I definitely recommend this shop to everyone. Randall was wonderful! more

The Worse! 7/2/2011

Let me start by saying the customer service is excellent but the work done is horrible! They will be very nice, and tell you it will get done, and apologize here and there for missing something but in the end its crappy service, and you have to be on them to get the job done right. I trusted my car with this Maaco, untill I was called to come get my car because accord to them it was ready, I was shown two dents that were not there before, and I was given two different stories from the manager John, and and his employee, so instead of calling me to come get it, they should have taken care of this. I told them they will be the ones to fix it and take care of the charges, well when i was called the 2nd time to come get it, there were things that just was not done, and I told john time and time again what needed to be done, and things were just missing, so i had to leave it again, well to make a long story short my back lights would not turn off, the ""NEW"" window motor didnt work like new, it was very slow to rise, and the paint was so horrible, it was very wavy. I had to leave it 4 times out of my entire ordeal. I left crying the last day, like I said they apologized but it like it was not getting done. I finally took my husband, and he told them what to fix, and could you imagine they didnt give my husband any excusses. I picked up the car the following weekend, and can you belive when they called me to come get it because it was ready, this time it really was. They re-did the paint, and it was no longer wavy, and the dents that happend on there property were gone. I would rate customer service high, but actually getting the job done right, and when you tell the customer it will be done, a zero. I would not reccomend this particular spencer location to females, ladies please take your husband or man, because they will give you the run around. Its is very sad that it took a man to make them do what they were suppose to take care of in the first place, but I have learned my lesson. more

Thank you, Thank you, Thank you!!!!! 8/19/2009

Thank you so much Maaco for the great job on my bumper. It is a perfect match and I love it. The staff was great, the price was right and the job looks wonderful! Thanks again! Pros: Great Price more
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Owner Message

  • Let Maaco Collision Repair & Auto Painting, turn the car you drive back into the car you love. As America's #1 bodyshop, Maaco Collision Repair & Auto Painting are the experts in accident damage, dents, dings and faded paint repairing more than 20 million...

Editorial

  • Auto painting and bodywork since 1972. Precise color matching and formulation; can recreate factory look in classic and late-model vehicles.

  • 12/30/2007 Provided by Citysearch

Additional information

  • Hours:

    M-F 8:00am - 5:00pm
  • Neighborhoods:

    Grunewald Acres

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