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MIKE BLANCHARD INS - Progressive Insurance - Alvin, TX - Reviews page 1 - Judysbook

MIKE BLANCHARD INS - Progressive Insurance

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1916 S Gordon
Alvin, TX 77511
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(281) 585-1001
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When I moved back to the Houston area after being away at school, I called asking Monica to update my bank information to my new bank. She wouldn't do it. She said wait until th...

Editorial review from Citysearch 6/26/2012

When I moved back to the Houston area after being away at school, I called asking Monica to update my bank information to my new bank. She wouldn't do it. She said wait until the payment doesn't clear. I said I don't want to do that since it would be a nick on my credit. I called the bank I was closing the account with and wired them the money to cover the payment. A few weeks later I signed up with a new insurance company and left a message with them I was cancelling my policy with them. I never heard back from them until they tried to take another withdraw from my closed account. I told Moncia again. I asked you to switch my account and you refused so I got different insurance and told you that. Her response- ""you can't do that over the phone. We have to have something in writing."" Well, why didn't you tell me that when I called and left you the message that you never returned. I was very clear in my message about why I was leaving you. Wouldn't a call back have seemed appropriate? So I faxed the declaration to them and now they are turning me over to a collection agency when technically they owe me money for cancelling before my policy ended. more
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