This store is a great source for crafting supplies and anything you need to be creative. The best thing about this store is the employees. They are so knowledgeable, it's almost scary. Ask any of them where something is located in the store and they're sure to know! They are all obviously crafters or users of the products, so they have a good base of info from that. They are very familiar with the store and can easily tell you right where something is that you might be looking for. If they don't know the answer right away, they can easily find someone only an aisle or two away who knows the answer. So the customer service and support is outstanding.