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Lyceum - San Diego, CA - Reviews page 1 - Judysbook

Lyceum

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79 Horton Plaza (Horton Plaza Mall)
San Diego, CA 92101
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(619) 235-8025
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Theater

Related categories:

Activities

Reviews

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Let first say the show was great! No problem with the show or the venue.\r But the service at the Lyceum was TERRIBLE!\r I made the mistake of purchasing a Groupon for the show...

Lyceum Theatre 6/20/2010

Let first say the show was great! No problem with the show or the venue.\r But the service at the Lyceum was TERRIBLE!\r I made the mistake of purchasing a Groupon for the show I saw today.\r I called after I got the Groupon and got what I thought were reservation.. \r NOT TRUE... the seats I had thought were assigned to me were in fact not an assigment.\r When I showed up at Will Call to get ""my seats"" the counter help pulled them off a roll of tickets. When I asked about my seats I was told that my seats were probably given to someone who paid full price for them.\r When I said that not honoring seat assignments was a ""bad business practice"" the counter help said (in a very condescending manner) that it was a very good business practice. The policy according to this elderly man was to relocate Groupon as needed to accomodate full paying customers.\r I love live theater a go to 6 - 10 plays a year. I knew the venue was intimate and always wondered why I never patronized the Lyceum. The idea of having dinner or lunch (in this case) and a play downtown appealed to me. \r Now I am not sure if I EVER want to go to the Lyceum again. \r I certainly don't desire to be treated like that ever again. The treatment I recieved almost ruined what should have been a great afternoon. Pros: nice venue Cons: Ticket salesperson rude more
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Additional information

  • Hours:

    12 PM - 6 PM, Tuesday - Sunday
  • Neighborhoods:

    Central, Central San Diego, Horton Plaza, Park West

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