Lauren has done my hair two times now and both times she has exceeded, by far, my expectations. She is patient, gentle and an excellent listener. She's interested in making me happy as opposed to 'convincing' me that she knows best, an experience I know we've all had, much to our chagrin.\r
When you walk in, you are sincerely greeted by the receptionist, offered refreshment, and immediately put at ease. One thing I must note: I am a 'plus size', and the first time I went, I found it hard to fit into the black smock. The second time, a couple of more generously sized smocks were there waiting for me. It's the kind of touch that makes you feel like a person, not just another client. They play really good music and the decor and lighting contribute to the atmosphere. \r
Lauren remembered the precise formula for my hair color and it came out as lovely as it did the first time. She picked up right where we left off from my last appointment, and actually remembered what we talked about the first time. I felt more like I was visiting a really cool friend than I was a customer at a salon. That's never happened to me. Lauren is also unique in that she has a calm, confident vibe: I've been to a few stylists who are so over-amped and 'high energy', it's actually tiring. Not so with Lauren.\r
The first time I came in, I was (and am still) growing out a very unfortunate hair cut. She has managed both times to create a hair style that is charming and of which I am proud, even though I have not yet grown out all the elements of the bad cut. In other words, we're on a journey, and even though my hair is not long enough yet, she still has made me feel so much better about myself. \r
I rarely go to a stylist more than a couple of times. I've booked my third appointment with Lauren, so in over 30 years of getting my hair done in Atlanta, she's a keeper! Do give her a try-you will be well pleased!
Pros: lovely staff, great atmosphere