Dr. Luongo and his staff are absolutely wonderful. They are very good with children. You can usually get an appointment within 1 - 2 business days, sometimes you can even get in the same day if you call first thing in the morning. Average wait time is 5 - 10 minutes. The doctor and his nurse care very much about their patients and give above and beyond care. They take the time to explain everything to you, and they don't try and rush you out the door.