overpriced for what it is
I recently stayed at the Ritz downtown. I was rather disappointed. The Ritz is very well known for basically kissing up to the guest. Well, it seemed as if they were having a bad day in the service industry. I can later than the rest of my party and they seemed to busy to help me with my things. Once someone in my party can to get me downstairs we went upstairs and waited on my items which we suppose to be delivered. After 30 minutes I step out into the hall to see if I saw my items and saw that a man was placing my items into someone elses room. My expericence just went downhill from there. I will probably not stay at the Ritz again.
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