We found a great deal on Restaurant.com and found Luigi's on the list so decided to give it a try. Don't let the outside keep you from coming on in and giving it a try. Once inside, the staff is super friendly and the environment is very nice. You can choose to sit in the piano room or the one next to it . We had the kids with us so we chose the latter. Our waitress was super nice and friendly. The food was good, not the best italian food we've had, but overall it was good.