I'm giving this place one star because I couldn't give it no stars...I bought my yorkie to this place because district dog, where I usually take my puppy was all booked up. On the phone when trying to schedule an appoinment, I was spoken to rudely, cut off on several occasions, and told by a gentleman on the phone not to ask how long it'd take to for my dog to be done because he didn't know. However, as my pup's hair had gotten long and he was a bit stinky, I decided to give this place a go despite their crappy customer service. When I got there, the gentleman I'm assuming I had spoken with on the phone shoved an information card at me, told me to fill it out, took my baby from me without letting me say goodbye and shoved him in a backroom with barking dogs. I should have taken my dog back right there but my boyfriend assured me he'd be fine. When I picked up my dog, he had been unevenly scalped instead of trimmed, like I requested, and I was charged $8 more for service than district dog charges for service that doesn't come close to the calibur of what district dog offers. Don't take your dog here!