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Louis Boston - Boston, MA - Reviews page 1 - Judysbook

Louis Boston

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234 Berkeley St
Boston, MA 02116
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(617) 262-6100
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Main categories:

Restaurants , Apparel , Women's Clothing

Related categories:

Food & Dining , Retail Shopping

Reviews

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Best

Boston's answer to New York City's Barneys is the famous Louis Boston located in the heart of Back Bay. This location used to be a museum, and it is appropriate for the rare and b...

Worst

Otherwise I would shop there more often. I usually go to Louis just to see what's happening in fashion. They have a lot of independent brands, many for which they are the sole sto...

Too bad the service is so awful... 11/12/2006

Otherwise I would shop there more often. I usually go to Louis just to see what's happening in fashion. They have a lot of independent brands, many for which they are the sole stockist in Boston (e.g. Mayle, Zero Maria Cornejo). Louis has the best Dries Van Noten and Marni selection by far, and I love their quirkier labels like Annelore, but the service is really terrible. Whenever I go to Louis, the girls glance over, recognize me from previous shopping trips, and then move as far away from me as possible. It's like this intricate dance where they manage to maintain the same amount of distance from me no matter where I am in the store. Once I had to search high and low for someone to let me in the dressing room. And then, when I came out for a second opinion, no one was there. I had to tiptoe to the cashier to ask for someone to call up a seamstress. Even when they knew I was buying the dress, they were still cold to me. In the past three years, I have bought 5 things from them. This may not seem like a lot, but when the cheapest thing I've bought was $200, you would think they'd be nicer. I guess I'm still not wealthy enough for these girls to be more than nominally helpful. I highly recommend waiting for their twice yearly sale (Jan. and July) when everything is 50% off. In the mad rush for clothes, you won't even notice that the salesgirls are ignoring you. more

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Answer to Barney's 1/13/2006

Boston's answer to New York City's Barneys is the famous Louis Boston located in the heart of Back Bay. This location used to be a museum, and it is appropriate for the rare and beautiful clothing that is housed within. Sales people can be snooty, but you would expect them to be. They are very nice and professional if you have money to spend. Ecclectic finds and special gifts can be found here without much effort. Just bring your plastic--- it's expensive. more

Minus one star for customer service 12/14/2005

Perhaps customer service here is outstanding if you are a celebrity but in my opinion if you are willing to pay for an expensive item you should receive excellent customer service. I know that there are many stores with this problem but you have to start somewhere. Anyway, this is the best place in Boston to shop for high end goods. Sure, Newbury street is full of high end specialty stores but this store is quite large and features a number of designers not available elsewhere. more

fashion 8/14/2005

I've to admit the people work there do have an attitude. They rarely greet you and when unfortunately eye conatcts are made, they'll give you a fake smile.. But I guess I don't mind being left along to browse through all the beautiful avant-garde clothes myself. And to come to their defense, they're always quick in assisting me when I start gathering items to try on (someone always shows up to offer a fitting room or take the clothes away for me). In this sense, the service's better here than other dept. stores whereI can't find anyone to unlock the fitting room. more
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HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Additional information

  • Neighborhoods:

    Back Bay East, Back Bay

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