I had terrible experiences at a few Lexus dealerships in the area. Either the sales rep kept following us around while we were trying to browse independantly, or else they would send out rookies, because obviously we didn't "appear" to be buying anyways. Longo Lexus is a crowded dealership, large in size, but the customer services was great. I walked in, asked for help, and next thing I knew, a Fleet Manager came out to help us! He was very patient with us, even though we were not in a hurry to buy. Needless to say, we ended up purchasing a vehicle that weekend, no pressure! He even looked on the database to find the color that I wanted, rather than just telling me I only had the choices on the lot!