We've been using Lone Star Glass for a number of years for windshield repair, maybe a half dozen times always happy with that service. Most recently did a special order, a custom glass piece with bevels for a table top. Lone Star Glass did neglect to call me when ready, but the piece was ready when I called. And I do believe the charge was several dollars lower than I had been quoted on the phone. This business has been around for 34 years at the 3804 Bissonnet location, has expanded to several new locations too -- you have to be mostly good quality to stay in business that long I think. If you are willing to use a little give-and-take with these people I think you will be satisfied with their service.