I made a 10:00 appointment with one of the hairdressers based on the recommendation of a friend. However, when I arrived for my appointment the hairdresser was not there. Fifteen minutes later, the hairdresser had not arrived, but another customer had who also had a 10:00 appointment with her. They did nothing to try and rectify the situation, and so I left. They could have at least offered to reschedule my appointment or something, but they did nothing at all, as if this was a regular occurence.
Cons: , poor booking