What a fantastic experience. My husband upgraded my engagement ring, and after much searching through many loose diamonds, with the help of our salesperson Donna, we finally decided on a absolutely beautiful stone, within our price range. The jeweler, John is such an artisan. He replaced our original stone with the new one, and it looks as though it had been originally made this way. I cannot describe how happy I was when I got the finished product. Donna is outstanding. She is extremely well versed in her field and is always willing to share any knowledge she has with her customers. All of the staff, including the manager, are very professional, knowledgeable, and helpful. Whether you are looking for something simple, elaborate, or custom...I highly recommend Chandler London Gold. ""It's the best""