My fiance and I have been customers of LL Brown @ Embarcadero Center for over 5 years now, and couldn't speak more highly of our experience there. He usually stops by just before major events like birthdays, Christmas, anniversaries, etc. and comes out with something beautful that we both know I'll love and wear often, and for a long time. Over the years, we have come to know the owner, Ken Brown, who has been a huge help to us both on many occasions. Most recently, Ken Brown helped my fiance select an engagement ring that still leaves me speechless and that suits me perfectly, and he rushed (in one afternoon) the final order so that the ring could be ready for a very last minute trip to Mexico, where my fiance proposed; when we returned, he had the ring sized in less than 2 days. Most definitely recommend!!
Pros: Service, convenience.