I used Lisa Rose twice, once I had to bring a dress back because the straps were sewn to the wrong sides and they did not give a break in price even though it was very inconvenient for me to bring the dress back and wait for it to be fixed seeing that it was going to be worn that night.
Probably should not have gone again, but did because my daughter was using them for her wedding dress and I used it for 2 girls in wedding. Found them to be expensive and not helpful in time for pick up. Couldn't even write a check for a teenager to bring up for pick up. They need a customer service makeover.