They provide 24 hour towing and are fully insured. If you are anything like me you will appreciate the fact they will unlock your car when you have locked the keys in (3X's in 2 months for me!) for a SMALL fee. This is also the place I took my car to after it was rear ended. They did a terrific job. You couldn't even tell where it had been hit....that is what they are supposed to do! I had a different car previously and took it to another shop that didn't specialize in auto body and believe me for the little bit more it cost it was well worth the price for a car that looked fresh off the show room floor! Terrific people to deal with who won't rip you off!