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Lincoln Terrace Cleaners - New York, NY - Reviews page 1 - Judysbook

Lincoln Terrace Cleaners

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149 Amsterdam Ave
New York, NY 10023
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(212) 874-3066
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Reviews

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Best

Working on an off-Broadway show, we needed a very reliable cleaners. Lincoln Terrace came all the way across town and really was very reliable and thorough. The laundry was alway...

Worst

I have used them numerous times, I don't know why. They have never once delivered my clothes when promised and they are usually delivered (if I don't have to pick them up) days a...

Editorial review from Citysearch 7/3/2013

I can not give Lincoln Terrace Cleaners a bad enough review. In 4 months, they have lost 2 of my dress shirts- both times returning someone else's shirt in my order, and then basically accuse me of lying about it. The first shirt was very expensive- I only happened to know which shirt of mine was missing because I only had 2 of that brand. The 2nd time, I had no idea which shirt of mine was missing. I only know that I gave them 5 shirts, and got 5 back, 1 of which was not mine. \r \r Both times, they say that the tag number on the shirt I have gotten back in place of mine corresponds to my account, and they ""don't understand"" how this could have happened to me, as it never happens to anyone else. The employee I spoke to said that she ""personally took care"" of my order, and that all the tags match up. \r \r So they implicitly accused me of lying. \r \r Well, I don't understand it either, except that they are running a crappy business. Either they lose clothes, or the employees steal them. \r \r I will obviously never use them again, and I would recommend that you do the same. They are incompetent, or thieves. Either way, they don't deserve your business. \r \r Go elsewhere please.\r more

They are dishonest and don't show up 12/15/2011

I have used them numerous times, I don't know why. They have never once delivered my clothes when promised and they are usually delivered (if I don't have to pick them up) days after they were promised. It is very hard to get in touch with anyone there. If you are okay with waiting for days and not being paid attention to as well as paying ridiculous prices use them. Otherwise find somewhere else to go. more

Best Service 2/4/2007

Working on an off-Broadway show, we needed a very reliable cleaners. Lincoln Terrace came all the way across town and really was very reliable and thorough. The laundry was always picked up and delivered, even if theatre staff made a mistake. The account was not very large, and still the account manager gave us her cell phone number so we could call her if there were any hiccups. There were a few small hiccups- clothing being 15-30 minutes late- but generally, the staff was phenomenal.\r They understood and followed our complicated directives, processed our orders well and delivered them reliably. They were in good communication with our staff and charge a very reasonable price. \r I would use them in a heartbeat for anything ever, they are outstanding. Miles ahead of any other laundry services. Pros: Communication, Service, Value Cons: Long chains of command more

Professional job. HIGHLY recommended! 12/17/2005

Friday evening, just before closing, I brought in a huge load of clothing to be dry cleaned/repaired, with complicated instructions - repairs were on certain items, some of which weren't to be dry cleaned. Everything came back beautifully taken care of. All the buttons were tightened or replaced on my slacks, each dress shirt pressed, the arms filled with tissue paper to help them keep their shape, just lovely work. And this was all done by the next day, a Saturday! They do NOT normally deliver or pick up clothing for those in a building without a doorman, but they were willing to take my phone number, call me when the driver left for my apartment, and deliver to me anyway. Really wonderful, personable servicemen. I will gladly do business with them in the future. Pros: Reasonably priced, Free delivery, Considerate service Cons: No deliv. w/o doorman, Only OK communication more

The best dry cleaners I've used by far 8/3/2005

This place will pick up your clothes and return it the same day if you need a rush job, they will replace your buttons if they are missing or cracked without your request (my buttons were cracked because of my previous dry cleaners), and the greatest thing is that they don't even charge more. It's free delivery and they replaced my buttons for free! They do a great job cleaning, all spots removed along with dirty collars, etc. Highly recommended if you live in the Lincoln Center area. Pros: Inexpensive, Free Delivery, Same Day Service more

GREAT SERVICE AND WORK 12/3/2002

I have been using this cleaner for two years now and have never had a problem with something ruined or lost. They are very kind people and go out of their way to give that extra bit of service that makes the realtionship. On one occasion in the last two years my wife did have a problem and it was taken care of very quickly and to her satisfactoin. I totally reccomend this cleaner to everyone. Pros: service, quality, helpfullness more
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Additional information

  • Neighborhoods:

    Lincoln Square, Midtown

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