I was appreciative of the help that the staff at this location. I needed an oddball piece of track lighting hardware for our business' trade show. The sales rep gladly looked up what part I needed. The inside of the shop is clean and lighting product is nicely displayed. When I visited, the shop had plenty of staff to help customers. Actually had to wait in line because they were so busy. It's in Newport Beach so a lot of the stuff they sell is high end.