In the interest of full disclosure, I know the owners. That said, this is a very nice place for lunch downtown. If you want a sit-down meal rather than something to take back to your desk, it can't be beat. They have very good sandwiches and soups. The burgers and steaks are quite good also. One of the owners works the dining room during the lunch hour and you can always expect a joke and a real concern that you are happy with your experience. If you're not satisfied, they will do their best to see that you are. It's also a great place to have a drink after work. Normally after the 2nd time you visit, they remember what you drink. That's a hard thing to find anymore. The bottom line is they really make you feel welcome.
Pros: Hands on owners, good food, and you get your money's worth when you order a drink
Cons: None at all