The place has very limited parking, but you can walk in almost anytime and be waited on within 10 minutes or so. Then they do your taxes right there and you can have the check sent there (which can be faster). They offer many different ways of doing your taxes and will explain them all if you ask. If you do certain types of filing, they take their fees right out of your check so you don't have to pay. If you keep your paperwork to show you were there the year before, you get a discount. If you refer someone and they use Liberty, you get $25. I am not sure, however, that they make sure you get the most money back you can. They didn't really ask any questions, so it didn't seem that they did, but I'm not sure.