JavaScript is not enabled.
Lexus Of Westminster - Westminster, CA - Reviews page 1 - Judysbook

Lexus Of Westminster

Claim
marker
13590 Beach Blvd
Westminster, CA 92683
marker
(800) 549-3140
Incorrect info? Correct your listing

Photos

Lexus Of Westminster - Westminster, CA

Reviews

( 2 )
( 0 )
( 0 )
( 0 )
( 1 )

Best

Lexus of Westminster has the best selections of car. They not only sell LExus, but also see other car. They even offer cash for your trade in. I purchase my Lexus Gs300 here. I lo...

Worst

Service First?? Don't believe it. I took my '10 RX for its first complimentary 5K mile service. I called early in the morning to schedule an appointment for the same day. The girl...

Very Dissatisfied. Poor Customer Service 5/26/2011

Service First?? Don't believe it. I took my '10 RX for its first complimentary 5K mile service. I called early in the morning to schedule an appointment for the same day. The girl on the phone politely told me that I did not need to schedule and that I can just come in. I asked her, "even at noon? I can just come in?" She responded yes. I arrive at about 12:20 hoping to drop off the car and get on to my lunch meeting. They took my name and told me to wait in "the lobby" I waited and waited....and waited. I walked around what looked like a department store for about 15 minutes. The accommodations were fine but I wasn't there to shop for Adidas golf shorts or sip free cappuccinos...I needed to drop my car off and go. After asking a few employees how long it normally takes to be seen by a service adviser, it became clear that nobody was going to help me anytime soon. "if they took down your name, they will call you." After close to a half hour, Louie Medina comes out. It seems like he wants to talk about the car for a while, but realizes that I am running late by this point. I have no questions, I just want the service. I ask when the car will be ready. He says to give him an hour and twenty minutes so they can wash it after doing the required checks. I agree. I came back about two hours later and picked up the car. Louie is apologetic and ironically suggests that on my next visit I schedule an appointment in case they are busy (this wasn't even an option when I called in the morning.) As I get in the car I realize it has not been washed. It still had the same streaks, dirt and smudges it did when I dropped it off. Very dissatisfied overall. Don't really know what the problem is at this place. Understaffed? Unmotivated workers? Mismanaged? Just a bad day? who knows more

Great Lexus Dealer 6/23/2005

Lexus of Westminster has the best selections of car. They not only sell LExus, but also see other car. They even offer cash for your trade in. I purchase my Lexus Gs300 here. I love my Lexus. I would recommend to drop by and take a look at their great deal. more

Nice place to shop 6/20/2005

Lexus Of Westminster is a great place to shop for a new Lexus. Their showroom offer more Lexus model and color for miles away. Their customer services are great. Their offers are high, but like any other car dealer, you can get it down. Just bargain, I know because I got a new Lexus two years ago. more
< Previous 1 Next >
HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Best Deals and Recommendations