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Lestan Fashion Headquarters Inc - Brooklyn, NY - Reviews page 1 - Judysbook

Lestan Fashion Headquarters Inc

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1902 Ralph Ave
Brooklyn, NY 11234
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(718) 531-0800
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Reviews

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Best

Let me begin by saying I did not initially go here for my dress simply because of price. I was working on a budget and Lestans is not cheap, so I went to that chain of bridal stor...

Worst

I had a problem with the manager Eva! After having a hard time finding a suitable matron of honor gown a friend of mine told me to try Lestan's. First I would like to commend the ...

I had a Terrible Experience 9/16/2013

I had a problem with the manager Eva! After having a hard time finding a suitable matron of honor gown a friend of mine told me to try Lestan's. First I would like to commend the Lestan's staff (Shanna, Toni, Joyce and Josephine B) for all of their help. The staff was wonderful, and they helped me as much as they could. The problem was the manager Eva! I went to Lestan's and was elated that I had finally found a gown that I liked! Eva told me she could change the thin straps of the gown to 2 inches and make me a modesty panel across the chest area and the gown also came with a bolero jacket. I told Eva, I would prefer another type of jacket. Eva showed me jacket # 941and she assured me that she would be able to make me jacket # 941, which had 3/4 sleeves, a stand-up collar and the back of the jacket was circluar at the bottom and longer (waist length), plus Eva said she could make the front panels of the jacket lay over more in the chest area. I was very happy with what she promised me. I was measured, left a 50% deposit and place my order on 3/30/2013. I told the manager Eva, the wedding was on 9/07/2013, Eva told me I had more than enough time and that my gown would arrive in early July. I started calling the store the second week in July and was told my gown did not arrive yet, but not to worry I still had ample time. Well guess what! I finally received a call that my gown was on site on 8/19, and I had my first fitting on 8/21.The gown was too small and Eva had the nerve to tell me my chest had grown two inches, which was not the case, she did not measure me correctly. Plus the jacket was bolero style and this was not what I was promised! Eva told me not to worry she would take care of it and everthing would be okay by my next fitting, during this time I had to pay the balance in full, cash only. Three fittings later, I still had a bolero jacket. When I went to pick up the gown and jacket on September 4th, I had no choice but to accept it, the wedding was in 3 days.I would not recommend this place. more

Worst Bridal Store EVER 7/8/2013

The consultant was over 1/2 hour late for the appointment. The salon is old, dinghy and poorly lit. The bridal salon is in the basement. We asked if we could go down and look around - and at least there was a sofa we could sit on while we WAITED for THEIR consultant. Can't believe they didn't suggest it. Anyway when Etty? showed up she didn't real appologize for having us wait. The bride describided what she was looking for and her price range....Etty says no problem - we don't carry anything over that price anyway. We cam to this salon specifically to see a particular designer that they said on their website they carry. Well they only had two and they were from prior collections. Then Etty goes to pull some dresses - well the dresses weren't even close to what was described. She kept saying this is a beautiful dress......who cares if it isn't what the bride wants. She was specifically told the bride does not like anything funky - no overdone ruffling or feathers or anything crazy. We were told not to touch the dresses (which is fine) but then she did not go in to help the bride put on the dresses... the bride is tiny , she had a hard time lifting the dress - and then what is she suppose to do try to tie up the bacjk herself?? we weren't alolowed to held because - we were not allowed to touch the dress. After bringing out 4 dresses she says lets try this one on - and what does it have - you got it a rediculous bottom of ruffle upon ruffle. We said NO she is not trying that on. She then left to take a phone call - really after being a half hour late to work. She also tried to get the bride to wear her hair up and was getting frustrated when the bride and family were repeatedly telling her the same thing. We could not wait to get out there) As we were leaving she stated you will be back - everyone comes back you will never get the wonderful experience you get here any where else..lol. We start walking out and we see a dress that was exactly what the bride described - yet it was never shown to her. Worst place ever more

DO NOT SHOP HERE 9/13/2011

Awful sales staff and poor management makes this a shop to stay away far from. I had a terrible experience, please stay away! more

Glowing reviews fake! Stay away!! 8/11/2011

Don't believe me? Check the dates! They are all the same! Obvious employees or owners posing as customers. I got my wedding dress here and they completely ruined it, chopping off and trying to reassemble the skirt part so badly my seamstress couldn't save it. Then they had the nerve to blame the designer and claim the dress came that way!! They will also put you on hold forever if you call or just be outright rude to you once they have your money. They will also completely ignore you if you schedule an appt and come in for it! Save yourself the headache and money and go elsewhere!! more

Wonderful 8/2/2011

Let me begin by saying I did not initially go here for my dress simply because of price. I was working on a budget and Lestans is not cheap, so I went to that chain of bridal stores...you all know the one. Anyway, after ordering a dress in that chain store, that was promised to me in time for my wedding, here I was 9 days before my wedding and no dress! So I went to Lestans. The salesperson Etty was wonderful. She has an eye for body type and what style of dress would look best. Well I found my dream dress, but it was a size too small. Because I had no time to order the correct size, they asked the head seamstress Josephine if she could work her magic, and that ladies she did! This woman is ABSOLUTELY AMAZING! She literally took apart my dress and put it back together again, to find any extra material she could find to add to the dress so it would close. She was going on vacation in 3 days, so she asked if I could wait, and she would do most of the work that day within the hour. She stuck by her word, and after a ... initially go here for my dress simply because of price. I was working on a budget and Lestans is not cheap, so I went to that chain of bridal stores...you all know the one. Anyway, after ordering a dress in that chain store, that was promised to me in time for my wedding, here I was 9 days before my wedding and no dress! So I went to Lestans. The salesperson Etty was wonderful. She has an eye for body type and what style of dress would look best. Well I found my dream dress, but it was a size too small. Because I had no time to order the correct size, they asked the head seamstress Josephine if she could work her magic, and that ladies she did! This woman is ABSOLUTELY AMAZING! She literally took apart my dress and put it back together again, to find any extra material she could find to add to the dress so it would close. She was going on vacation in 3 days, so she asked if I could wait, and she would do most of the work that day within the hour. She stuck by her word, and after a ton of work by this more

One Bride to Another 8/2/2011

My girlfriend had bought her dress about a year ago and it was spectacular. She was the center of attention at her wedding. Me and my fiancé are getting married in November so naturally we start asking around. My girlfriend recommended Lestan Bridal store to me and I had to try. I live in New Jersey so me and my fiancé had made a trip to Brooklyn so what’s available. WOW what a magnificent place.. The girl that helped us was super nice. Her name is Colette and she got straight to the point,she asked us all the right questions, she demonstrated an extreme knowledge in fashion and let me try some of the the dresses’ on. She had explained to me the way I should look in the dress . She has great personality and very helpful. We will be back to pre order the dress. Great variety and great service make Lestans Bridal the best place to buy a dress. more

Number One Pick 8/2/2011

Lestans has made every bride I brought to them happy. The selection of dresses is Phenomenal and the prices are hard to beat. Definitely my number one place to bring my customers. more

LifeSaaverrr! 8/2/2011

I just want to say thank you to Tammy, and her staff who were so wonderful and personal. I called last minute while i was at another bridal store who lied about having the wedding dress I wanted, i was told to come right over she had the dress and she would fit me in without and appointment. I fit the dress and it was amazing, ordered it right there and then I didn't even fit another dress that was the first and only one...it was made for me. They literally saved me since my wedding is 5 months away. They are so knowledgeable and understanding and willing to work with you and even gave me a discount for buying there. I can't say enough about the store! you feel like family. Its so clean and quint and have the best selection of dresses I have ever seen...Thanks again Lestans for a wonderful experience. more

Attention ALL Brides 8/2/2011

Calling all brides, all shapes and sizes!! you need to shop at lestans. what caught me first was their huge selection of dresses. seriously, they had every dress created. also, as a big girl, i was pleased with their selection of plus size samples. they catered to women of all shapes and sizes. their prices are great as well. i found the perfect dress for my body and my groom couldnt have looked happier. he couldnt keep his eyes and hands off of me all night. i had such a great experience at lestans and i would recommend lestans without a doubt. pros: EVERYTHING cons: nothing more

Best Experience 8/2/2011

O-M-G. best time EVER. working with MOET & STEPHANIE made my experience at LESTANS the best ever!! i read some reviews online and i saw some awful things but i figured, hey, i might as well just give it a try. it was a saturday and i went in and it was a bit crowded upstairs but i was told i had to go to the bridal department. when i got their i saw a girl wearing a veil come up to me introducing herself as STEPHANIE asking how can she help me. i was histerical and thought it was the cutest thing that she was wearing a veil. any ways i told her what i wanted and she quickly seemed DELIGHTED to help me. she then introduced MOET and they both seemed serious about finding me the perfect dress. i told them i was ONLY looking but they quickly changed my mind. they showed me the most beautiful beaded lace dress and i fell madly in love. i ordered the dress and when it came in i was sure to do my fitting when moet and stephanie were both there. i felt so beautiful it was just an amazing feeling. because my dress was laced up in the back and so were my bridesmaids i was terrified about what i was going to do on my wedding day. when i mentioned my fear, steph and moet quickly offered their services to help me. they wer absolutley wonderful. they helped me get dressed, they helped my girls get dressed and they helped me throughout the whole wedding. during the reception i wanted my dress loosened and they quickly helped me. if anyone wants their wedding day to be perfect, GO TO LESTANS AND ASK FOR MOET AND STEPHANIE. YOU WILL NOTTTTTT BE DISAPPOINTED. more

i love lestans 2/27/2011

let me begin by saying i love love love this bridal shop.they are professional and truly work their hardest. they are so patient and understanding and are honest. and thats just the staff. the dresses are fabulous. they are the newest dresses that are out. i knew that i would find my perfect dress, and i did just that. i was not disappointed onces. i highly recommend lestan!!!! more

excellent 2/27/2011

the staff at lestan fashion headquarters were truly amazing. especially tammy and golde. words cant express my gratitude. they went above and beyond to ensure that i had the dress of my dreams for my wedding. thanks again more

cant even be compared to 2/12/2011

lestan cant be compared to. they are perfect. they have the best dresses. best customer service, best taste, they are honest, flexible and they care. thats the key thing is decision making. you have to feel loved and cared about to be completely comfortable. i loved my experience. theres no way that any other dress/gown store will ever get any purchases from me. more

indescribable 2/12/2011

i feel like i found a goldmine when i walked into lestans. they had exactly what i wanted and was literally a one stop shop. they recommended places for me to get the things they didnt offer however, they offer alot. they had bags, shoes, jewelry, bridesmaids, mothers, flowergirls and tuxedo rentals. its amazing. anyone having a wedding and dont want to be dressed out having appointments at ten different stores, go to lestans where you can get it all. they are also very very affordable. they work with you when its time to buy. more

... great plus more 2/12/2011

i would also like to add that the selection in lestans is inimaginable. they have all of the latest styles and they have all of the most popular dresses. they really are phenomenal at lestans. more

you must see for yourself 2/12/2011

reading all of these negative reviews is leaving me speechless. I had an experience that is the complete opposite. i loveeeeeeeeeeee lestans. love love love. the employees are nice and the management knows what they are doing. i was welcomed and treated like a celebrity. the employees are so friendly, i felt as if we have all been friends for years the way we laughed and joked and talked. at this point, all i can say is that people really need to go to lestans and see for themselves just how wonderful lestans really is. more

fun! 2/12/2011

im not too sure if buying a wedding dress is supposed to be fun, all i know is i had a blast. from stories ive heard from friends, finding a dress is stressful but at lestans, i actually had fun. the sales ladies were funny,.helpful and very knowledgable about all the dresses and how they fit. it makes a big impact when you can do something stressful but still make if fun and thats just what happened at lestan. all of my bridesmaids had fun too. i will make sure to come to lestans for every event that i must attend in hopes of the same experience which im sure will occur. more

extravagent 2/12/2011

lestan employees clearly go above and beyond for their customers. they will try and try until they find the best gown possible for a bride. i look back and think, without lestan, my perfect day might not have been so perfect. i am a very happy customer. more

will never look back 2/12/2011

i will never look back. i buy all my dresses at lestans and i will never go anywhere else. the manager and comanager and front desk girls and sales people and seamstresses are all nothing less than fabulous. more

forever greatful 2/12/2011

i will forever and ever be greatful to lestans for such a wonderful experience. i was treated as a family member and not just a customer that is helping them pay their bills. i felt treasured and loved, truly. i will always be greatful to tammy, eva, and everyone at lestans for my perfect day. more
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