If I could give this salon zero stars I would, because I have been here a couple of times and each time, it was awful. Just awful. I followed a girl to this salon because her previous place closed, and not only did they mess up the appointment day (meaning I drove out there for nothing, she wasnt even there that day), but they insisted on giving me off to another girl who would treat me well. YEAH RIGHT. The lady talked, or should I say CRIED to me, about her baby she recently lost (what is this, psychiatric therapy? Are you insane?!) with her arms flailing around as she is supposed to be doing my highlights. To add insult to injury, I had to come BACK to get it fixed because the first foil she did on my part wasn't even with my scalp so when I pulled my hair back there was a gigantic splotch of roots. GREAT. So I went back and she still couldnt fix it. That woman was a disgrace to the place. But I returned because I kept thinking, this time MY girl will do the job the right way and I will be satisfied. So much for that - She ended up leaving the salon so I saw another girl to get my hair trimmed. OOPS! Big mistake. I wanted a trim and she gave me a full blown hair CUT - EXTREME layers everywhere that has now taken me an entire year to grow out. I am absolutely astonished to even imagine a good experience at this place - the girls are snotty enough as it is, but the service itself is awful as well. Trust me, I have been to salons all over this area and you can DEFINITELY do better for the money you pay. The gossiping that goes on there is more or less high school caliber. I have been doing my own hair ever since the last experience there, and lo and behold I get compliments galore on my hair which I NEVER did going to this place. I would think twice if I were anyone considering L'espirit.
Pros: Clean environment
Cons: Bad service, too expensive, not concerned with your desires
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