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Lenscrafters - Beachwood Place Mall - Beachwood, OH - Reviews page 1 - Judysbook

Lenscrafters - Beachwood Place Mall

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26300 Cedar Center Rd Spc 2002
Beachwood, OH 44122
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(216) 378-1818
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Lenscrafters - Beachwood Place Mall - Beachwood, OH
Lenscrafters - Beachwood Place Mall - Beachwood, OH
Lenscrafters - Beachwood Place Mall - Beachwood, OH
Lenscrafters - Beachwood Place Mall - Beachwood, OH

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I used to go to Lenscrafters for years & always got my glasses in 1 hr at a fair price.Twice now I've gone in & been told it'd take 2-3 WEEKS to get my glasses made (bifocals) & t...

Lenscrafters: Don't waste time or $$$ 4/3/2011

I used to go to Lenscrafters for years & always got my glasses in 1 hr at a fair price.Twice now I've gone in & been told it'd take 2-3 WEEKS to get my glasses made (bifocals) & the price was outrageous. Even my insurance company no longer works w/ them, citing 'poor response'. The last pair I had made (before I wised up)took 3 MONTHS d/t the glasses were so badly made. The prescription wasn't right, the frames broke b4 the tech even got them fit on me. I had to return them 3x & finally got a refund (372.49). Now I go to EyeMasters @ Richmond Mall . For 159.00 I got 2 pair cash [cheaper than using my insurance ]& both glasses are absolutely perfect. Best of all, no nonsense about 3 week waits for 'special lenses'! I left EyeMasters w/my 2 pr of special order glasses in just 54 minutes. I don't know what happened to the Lenscrafters Co. They don't keep their much advertised 'glasses in 1 hr' promise nor do the staff apologize for it. Inconveniencing customers by delays, poor workmanship and no quality assurance lost them a 10 yr customer. If I could give them NO stars I would. - they did everything wrong & none of the staff seemed to care. FYI: it's the same at their Richmond Mall store - so I must assume this is Lenscrafters new 'business model' - buyer beware! more
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Owner Message

  • We do more than craft lenses. We help thousands of people everyday take care of their eyes with eye glasses, frames, contact lenses, and accessories. We provide a convenient way to purchase designer frames and sunglasses, order contacts or get advice...

Additional information

  • Neighborhoods:

    Lyndhurst, Beachwood

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