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Lenscrafters - Madison, WI - Reviews page 1 - Judysbook

Lenscrafters

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1 West Towne Mall
Madison, WI 53719
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(608) 829-2040
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Lenscrafters - Madison, WI

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On and off quality here in this big box store. They used to have a good manager, now they don't. I had them replace the defective lenses in my $400+ pair of single vision glasses ...

McGlasses store fails eye test 2/23/2009

On and off quality here in this big box store. They used to have a good manager, now they don't. I had them replace the defective lenses in my $400+ pair of single vision glasses 3 times!. It was done free but the hassle of driving to the mall to do that every few months was a waste of my time. The lenses never fit well in the first place. They were in over their heads and no technical expertise to solve the problem. Worse yet - no customer service followup: How about a free pair of glasses to make up for all of this trouble???? Pros: Good selection of sunglasses Cons: Poor inconsistent quality control and fitting expertise more
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Owner Message

  • What sets LensCrafters apart from the rest? It's pretty simple -our unwavering, never-ending commitment to quality glasses & your satisfaction. Every one of our stores is ready to cater to your eyewear needs. We love your eyes, & we'll do whatever it...

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