I have been there for 2 cleanings already and both cleanings were performed very thoroughly. They also took X-rays to check out my wisdom teeth. While I admit I don't floss as regularly as I should, they cleaned my teeth rather aggressively to the point of constant bleeding. I would recommend this dentist only if you are older than 18. I think children and adolescents wouldn't be comfortable. They have always been very professional in sending me reminders of my semi annual appointments. They are always prompt and I have never had to wait more than 2 minutes to be seated in the dental chair.