My experience at Daniel Lebovits' office was my worst medical experience ever. His staff was incompetent, rude, irresponsible, and hostile. I went in due to a rash that concerned me very much. I was able to get a same day appointment and now I know why. The nurse came into the room to do preliminary write ups regarding my rash and exclaimed ""WOAH!"" which was highly inappropriate. I let that pass as she seemed like a decent person.
30 minutes later, my doctor arrived into the room and took a look at me for about 2 minutes. During these couple of minutes, I had many questions and received no answers. All he said in response to my questions were that he would need to perform a biopsy in order to answer me. Some of these simple questions that he could not answer without taking a chunk of my skin include and are not limited to; ""What can I do to make myself more comfortable at home? Will you give me medication? Should I avoid hot showers? Should I avoid certain fabrics? Should I avoid certain foods? Etc."" Apparently, he needed a biopsy to tell me such answers.
He quickly left and said that they would give me some creams to apply. The nurse showed up with tubs of cream and told me that it would cost $200. I asked her what are these creams for? What is the percentage of steroids in these creams? Will they affect my asthma inhalers which are also steroid based? She said that she didn't know the answers and went to ask the doctor. She came back saying that there was .05 percent steroid in the cream and that it is a negligible. I asked her what the exact purpose of the cream was and she said if you want to know, you will need to speak to the doctor but he's with a patient so you'll have to wait. I asked her what ingredients were in the cream and she gave me a handwritten list and told me to look them up online. THIS is NOT acceptable. I WAS APPALLED. I told her so and she went on about her way to avoid me.
I called up a friend of mine in medicine and was told that the ingredients in the cream were not much different from over the counter creams and that I should ask for a prescription instead of buying directly from the dermatologist office. I went to pay for my appointment and let them know that I was not taking the creams and was approached by the hostile nurse saying that I should take them. I told her that I felt uncomfortable slathering immense amount of medicated cream all over my body without knowing what it was and she told me she had written on the list and that I could look it up online. I politely told them that I came in because I was concerned and don't think that this type of service is appropriate and that I would rather get another doctor to take a look at my rash.
A nice nurse came by and asked about my appointment and I told her that I was frustrated that I was not being told what medication I'm purchasing and that the environment made me very uncomfortable as the doctor was rushing and the nurse was giving me attitude and medication that is foreign to me. By this time, I was so frustrated that I broke down in tears and asked to take care of the payment ASAP. This nurse was very nice and tried to console me but it was too late.
Before leaving, I told the hostile nurse that she should not give a patient a list of ingredients and tell them to look it up online as it is highly inappropriate. She then went on to yell at me for tapping her on the shoulder. This was by far the worst medical experience and service I've received anywhere and I would not recommend it for ANYONE to go into this type of an environment where the doctor tries to peddle the patient for money and is unwilling to answer questions that the patient has. I went to this establishment hoping to get better and resolve my rash but instead I left with a lot of stress, and emptier wallet, and in tears.