I've been taking my dog and cats to Dr. Kay Baker for 6 years. I have never met a more kind, caring veteranarian who truly takes the time to get to know you and your pet the way she and her staff does. This past year when my 6 yr old dog started acting not herself, Dr. Kay did everything she could to find out what was going on with her, by running test after test until we found out she had a rare heart condition that required meds. She is now back to her frisky, happy self, and I am forever grateful. I recommended her to a good friend who has a very skittish, rescued dog who is wary of strangers. Dr. Kay and her staff actually sat down on the floor with her dog for 30 min. just so she would feel comfortable with her to relieve her fear of being there! My friend then told me how Dr. Kay spend another 20 extra min. just talking with her and spending time answering her questions. She is now a client for life too, and also said her prices were less than the vet down the street she had been going to as well! My friend also went to the ""budget vet"" across the street from Dr. Kay who may be cheaper, but you never see the same person, and it's like a ""drive-thru pet vet"" -so that is never good if you don't have the same person who gets to know you & your pet!
Dr. Kay will always will take time with you answering your questions, never rushing, and will help give you the best treatment for your pet. They always follow-up with a phone call a day or two after to check and see how your pet is doing after they have had a procedure or been sick. This is what makes them stand out by taking the time to make their customers feel special. I highly recommend Lebanon Road Animal Hospital and Dr. Kay Baker - they are wonderful!