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Leather Sofa Company the - Dallas, TX - Reviews page 1 - Judysbook

Leather Sofa Company the

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13615 Inwood Rd
Dallas, TX 75244
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(972) 980-7866
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Main categories:

Retail Shopping , Furniture

Related categories:

Home & Garden

Reviews

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Best

One unreasonable customer reviewed all five stores (he did not shop in this one) in a vindictive attempt to mislead others and slander a fine, honest company producing very high q...

Worst

Buyer Beware - especially of the warranty! I have never written a bad review online of any company, but felt the consumer needs to be aware of this. We purchased a $6,100 leathe...

Beware of Workmanship Problems and a Worthless Warranty 4/14/2015

Buyer Beware - especially of the warranty! I have never written a bad review online of any company, but felt the consumer needs to be aware of this. We purchased a $6,100 leather sofa from Marty at Leather Sofa Company. We were sold a 5-year warranty and told that it would cover everything - even rips, tears, burns, etc. What they failed to tell us was that it didn't cover poor workmanship and neither does Leather Sofa Company. The leather on one of the foot rests wore all the way through on an edge in less than 4 years. We called the warranty company and were told they didn't cover it. So, I called Marty. He asked me to bring it in. They charged me to make the repair (and they put more padding in as it should have been to begin with) and then was told to make sure no-one puts the heel of their foot on it. Excuse me, but they are telling me not to put a foot on the foot rest???!!! When I told them that I felt they had mis-represented the warranty and that it was NOT "normal wear and tear" but obviously did not have enough padding, he told me I was lucky they would fix it! If paying to fix it was lucky, I'd hate to see what unlucky is! I would not recommend Leather Sofa Company or at the very least, make sure you understand the warranty is not worth the paper it is written on! more

Bogus Reviews ? 10/11/2014

To me, any review by an employee of a company whether negative or positive is worthless. The person can be on a mission to either impress the boss or defame the company. Therefore, this so called review titled: "Be Careful of Bogus Reviews" is in my opinion, bogus in and of itself. more

waste of money 7/24/2013

This company makes great couches as long as you don't have any plans on sitting on them. Silly me, I thought when I paid over $6,700 for a custom leather couch that I could actually use it . Not so, as soon as you start sitting on it the color will immediatly begin wearing off. To make you feel better about your your purchase they will completely ingnore your complaint and blame it on something that you did. Understand before you buy that their warranty does not cover the finish. more

Be careful of bogus reviews 10/10/2011

One unreasonable customer reviewed all five stores (he did not shop in this one) in a vindictive attempt to mislead others and slander a fine, honest company producing very high quality products. Visit any of these great stores and decide for yourself. more

Sorry I Ever Walked in Their Store 10/1/2011

If I could give the Leather Sofa Company a negative rating I would. The sofa, chair and ottoman we received in our home was nothing like what we saw on the showroom floor. When we voiced our dissatisfaction with not only the salesman but the owner as well, they basically said there was nothing they would do about it. The leather looks and feels more like cheap pleather, has puckers where it shouldn't, crooked seams and has scratched up with minimal usage. My wife and I are greatly disappointed. Can't believe we spent so much money for such poor quality furniture. I would not recommend this place to my worst enemy more

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Leather Sofa's and more 9/6/2005

They offer a large selection and wide price ranges. I like the styles they have. They have a lot of unique styes that I have not seen at other stores. They have leather sofas in all price ranges. Try this store first.  They have other leather pieces as well. more

Wide Selections and Prices 8/1/2005

This store offers a wide selection of very different leather sofas. They also have a wide range of prices so this is the first place I would look when searching for the perfect leather sofa. I love their selections. I saw some very unique sofas here that you would not find in another store. more
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