I am a neighborhood resident, and have yet to visit, although I?ve been planning to. I telephoned some time ago because a handicapped friend (wheelchair) also wanted to join me there for lunch.. I called and was told at that particular time, the restaurant had been grandfathered out of the required disability act that requires establishment to provide this kind of access. That?s actually beside the point, except that I would like to know if, having changed hands, the business now provides this accommodation.
Additionally, and only as a personal aside, I must say that I daresay that the best of businesses can never please everyone, but it seems to me it doesn?t serve any useful purpose for the manager/owner to become defensive.. a simple ?I wish you had requested a word with me? seems so much better than taking issue with the complaints.. after all, this is one particular customer?s view of things, and even though it may be over-critical and small-minded, it serves no useful purpose to argue about it.. Acknowledging that mistakes happen isn?t a sign of weakness, after all. And there are so FEW critical postings.
Also, it would be wonderful to find an online menu for lunch and dinner, along with the hours/days open.
Thanks for listening! I had to choose a rating (the form requires it).. I just chose the middle road.. don't pay any attention to it.