This was the first time I used a laundry service. They ruined two rugs by washing two beige/light colored rugs with a dark colored/red rug. The women at the counter tried to hide the rugs then acted like they looked fine. They ended up being a ugly dark pink color. I told her I would not pay for the rugs then she overcharged me for the rest of my laundry. A set of sheets, one blanket and a light weight comforter for $42. I was stupid enough to pay because I was in a hurry and never used a service like this before. She lied to me, tried to hide the mistake and overcharged me. I will never used them again.
Cons: They lie and they are unprofessional enough that they don't even know not to wash Dark reds with beige. Plus she overcharged and tried to hide her mistake.