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Landry's Seafood - El Paso, TX - Reviews page 1 - Judysbook

Landry's Seafood

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6801 Gateway Blvd W
El Paso, TX 79925
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(915) 779-2900
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Landry's Seafood - El Paso, TX

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Two Valuable reasons why to BE CAREFUL when you eat at Landry's El Paso. I was charged a mandatory gratuity of 20% because I was with a party of 8, even though our ticket was on...

CAREFUL 4/6/2012

Two Valuable reasons why to BE CAREFUL when you eat at Landry's El Paso. I was charged a mandatory gratuity of 20% because I was with a party of 8, even though our ticket was only for 4 people. I charged the total amount on my credit card for final payment of that meal. My credit card STATEMENT showed I was charged an additional $5 more than the amount on my final receipt. I called and manager confirmed that the additional $5 was added as an additional tip. He also revealed that the mandatory gratuity of 20% was incorrect. It was supposed to be a mandatory gratuity of 18%. I am supposed to receive a credit for the over charges on my credit card. We shall see. Unfortunately, the waiter and supervisor will probably get a slap on the hand for this. I wonder how many other customers they've done this to? Be CAREFUL! more
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Additional information

  • Hours:

    Mon. - Thu., Sun. 11am - 10pm;Fri. - Sat. 11am - 11pm
  • Payments:

    Visa, Discover, Master Card, American Express

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