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Lancer Automotive - Salt Lake City, UT - Reviews page 1 - Judysbook

Lancer Automotive

3687 S 300 W
Salt Lake City, UT 84115
(801) 268-8863
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You guys are great!!!!


I went to this business with a dual fuel vehicle after their service advisor assured me they could easily handle the job. Well, they kept the car for over a month, they charged al...

Customer Service 4/1/2014

You guys are great!!!! more

Customer Satisfaction 3/24/2014

You guys really take the time to make sure we have all our questions answered. more

Feels like family 2/18/2014

I like getting my Jeep Wrangler servied at Lancer because they treat me like family. They let me know what to expect, and then follow up with what actually happened during the service. They have a wealth of vehicle knowledge that they are happy to share. Thanks guys! more

great price, great fast work 2/14/2014

I was able to walk in and same day get my power steering pump replaced for 100 less than i was quoted at aamco. Thanks for being so awesome!!! more

Friendly, quality service 2/2/2014

Lancer took the time to diagnose my car problems directly, took extra effort to make sure everything was fixed to the highest quality before returning my vehicle, and went the extra mile on their customer service. It's never fun to have to fix a car but Lancer made the situation as painless and possible and I will definitely bring my CNG car back for future service. more

Trust Worthy Mechanics 1/23/2014

I know that I can trust them to tell me what is wrong and what needs to be fixed and if it is worth fixing. more

Amazing service 1/16/2014

These guys go out of the way to help with problems, big or small, and they try really hard to help when there is a time crunch. My husband can't do all the repairs that he used to, and in the middle of winter, he has been happy to have them do the small stuff, because they proved themselves on the big repairs. That makes my life a lot easier. We can trust them. That is all that counts. more

Honesty 1/10/2014

Thorough work fair price nice clean people more

Going the Extra Mile 1/8/2014

They were very helpful in terms of letting me know when I could get my van back and helping me when I could drop it off etc. more

Mechanics with the customer's best interests as a priority 1/7/2014

I learned the hard way that having the privilege of a car is expensive and Lancer Automotive is my first choice when I have to paid someone else for their automotive knowledge and expertise. I would recommend this team of mechanics to anyone with a NGV. I bought a used Civic GX as a first car and wanted a honest shop to help me learn about natural gas vehicles. When I was told that my car needed a $1500 oil pump replacement, I seriously considered taking my business elsewhere. I agreed to do it because I wanted to take the car on a road trip and did not want to break down on the freeway. The trip was successful and then a few months later I spun a crankshaft bearing because I did not maintain the oil properly. I took the car into Lancer and they helped me properly diagnosis the problem. They allowed me to keep my car in their lot until I figured out what I wanted to do with it. They offered me a fair quote of $3000 to replace the engine. I wasn't sure the car was worth the cost of the repair to me. After evaluating every option I could think of, I decided to take the task of rebuilding my engine myself. When I told this to Justin, he was supportive of helping me accomplish my intentions. He allowed me to ship the new engine to the shop. Countless generous gestures have lead me to trust this team. I will be a loyal customer to Lancer. more

Quick turnaround and succinct explanation with a friendly tone. 11/12/2013

Radiator hose blew but I didny know it, just saw serious leeks. I was close and swung in on a Friday night and use the overnight dropoff ( very convenient) and by noon the next day my cat was all fixed. They called and explained and repaired it in not jiffy. Will be coming back for sure! more

Honest mechanics 10/21/2013

I purchased a 2003 CNG Honda Civic as my first car and had many questions about the system. I was able to talk to several mechanics who own and had worked on CNG cars. more

Reputable and expert in their business 10/19/2013

Lancer Auto has cared for our vehicles for over 15 years and we trust them to be fair, honest, reasonable, and capable in their repairs and maintenance. They often find the problem to be less serious and less expensive to fix than their initial estimate. Great guys! more

Editorial review from Citysearch 10/11/2013

Five stars. Been going to them for years. Friendly technicians, fast & reliable service, reasonable rates. Highly recommend! more

Great place to go! 9/19/2013

Lancer automotive is a fast friendly and honest place to take our vehicles. As a woman, I like to feel that I am not being taken advantage of. Our friend was a mechanic for Lancer and he recommended going there even though he no longer worked there. He said, "They are so honest. They won't rip you off or do unnecessary work." more

Honest mechanic-a rare find 9/16/2013

It was my lucky day when I found Lancer Automotive. I have a 2000 Dodge Neon with over 200,000 miles on it. I needed it to last one more year. My car needed some TLC and Lancer provided it. They told me in excellent detail what needed to be done and what didn't need to be done. Fantastic! I am female, I took auto mechanics classes in college and I know when mechanics are talking nonsense just to get more money out of me. Lancer didn't do that- they are straight shooters and I really appreciated it. I am a Lancer customer now! more

Great people to work with! 9/9/2013

Justin and Taylor were very helpful and took the time to explain everything and kept me informed about evening going on with my car. I have been to many other shops but this one is the only shop I trust to not rip me off and to be honest about what I need to get done. more

They are always honest and do great work. 8/28/2013

We've never worried about our cars since we've started going to you. more

Editorial review from Citysearch 8/12/2013

Lancer is the best! We've had several (unrelated) problems with our car this summer and they have been wonderful every time. Their prices are by far the most reasonable in the valley, and they do honest quality work. We are moving to Connecticut and they helped us get our car ready for the trip. We would recommend Lancer to anyone! more

Good service 8/10/2013

I've been taking my CNG cars to Lancer for 5 years and have recommended them to several co-workers. more
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Additional information

  • Hours:

    Sun Closed;Mon: 8:00 a.m.-6:00 p.m.;Tue: 8:00 a.m.-6:00 p.m.;Wed: 8:00 a.m.-6:00 p.m.;Thu: 8:00 a.m.-6:00 p.m.;Fri: 8:00 a.m.-6:00 p.m.;Sat Closed;
  • Payments:

    American Express, Cash, Discover, Visa, Master Card
  • Neighborhoods:

    South Salt Lake

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