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Lamoure's Cleaners & Laundry - Fresno, CA - Reviews page 1 - Judysbook

Lamoure's Cleaners & Laundry

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1309 S Chestnut Ave
Fresno, CA 93702
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(559) 251-8071
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Lamoure's Cleaners quoted me one price and wrote it on my receipt, however, when I went back in, they had changed the price and it was an additional $6.00. I told them I would no...

Cheating customers out of their money! Quote one thing at drop off and charge another upon pickup. 8/22/2008

Clothesdryer Provided by Partner
Lamoure's Cleaners quoted me one price and wrote it on my receipt, however, when I went back in, they had changed the price and it was an additional $6.00. I told them I would not pay it as my receipt showed the price I should pay. The clerk, Esther, told me that she was too busy that day I came in to know what I was leaving so she quoted me that price. She was going to hold my clothes hostage until I came up with the additional $6.00. She had my number right there on her copy of the receipt and never called to tell me the price would be different or anything! But since she took it upon herself to clean the clothes anyway, I had to pay. She tried calling Brad (her boss) but no response so she told me she couldn't let me take my clothes without calling the police on me! Imagine that! Her error, my bail! So much for customer service. Honestly, rather than lose a customer forever, I would have gave the customer the merchandise (particularly since it was my fault!) and paid it out of my pocket if I was Esther. I do not recommend Lamoure's cleaners as that is some shabby dealings. That is an actual hold up! Hostages included (my clotjhes). Pros: None Cons: quote one thing and charge another. Poor customer service. more
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    Roosevelt

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