I also bought a DISH package through them. The installation, customer service, etc. was great... until I had to be reimbursed. See, you don't ""save $100"" (or whatever amount the special is). They give you coupons that you have to send in to be reimbursed in $10 increments. That is a total PITA, trust me. You have to send a copy of your bill and the coupon. How much is your time, the envelope, the copy, the stamp worth to you? I did it the first month, and got my $10 check. Then I sent in the second coupon/bill. They SENT IT BACK TO ME BECAUSE IT WASN'T A FULL MONTH BETWEEN THE FIRST COUPON AND THE SECOND! How far was it off? Four days. So I resubmitted it (an additional stamp/envelope). Got my check. Then I said ""forget sending it in every month,"" collected a few months, then sent in a group of coupons/statements. They sent the whole thing back to me saying ""one per month.""
So, as you see, it IS a scam. They ARE hoping that you don't adhere to the super-strict guidelines they have for you to receive the special. My story is not made up.
Last time I looked, ""Save $100"" means save $100, not ""save $100, in increments of $10, in a timetable we determine, at a cost of about $.50 and your time... oh, and don't forget... if you DO forget, say bye-bye to your savings.""
If you have nothing better to do than babysit a coupon for $9.50, then by all means. However, I am too busy for such games, and will never shop there again because of their unethical practices.