i have been going to LABAH for 11 years. ever since i got my first puppy. dr. spitz is THE BEST. if anyone has had a bad experience here, i would suggest that bad experiences happen from time to time anywhere. personally, i've never had a bad experience. all care my dogs have received has been motivated by utmost concern for the animal. dr spitz explains everything (he even gives info to questions you didn't even know you had) and it's obvious he loves animals! we just got another puppy and there was no question in my mind that LABAH would be our choice, even though we've moved a little farther, it's worth it knowing that she will also receive the best care possible. just like her sister has :-) as far as his staff, they are always ready for us. there was one time when the doc was a little late, and that was because he had an emergency issue with another animal. i don't know about you, but if i was the owner of the animal who needed emergency treatment, i would be so very thankful that dr. spitz knows how to prioritize! so we waited an extra 20 minutes...it was no problem. since they are located so close to the hike-and-bike, we just went for a little walk. no. big. whoop :-) when my 1st dog had a cracked tooth and i was a poor college student, dr. spitz gave me a nice discount. i wouldn't have been able to afford it otherwise, and that tooth HAD to come out! bottom line, they're true professionals, they love animals, and they treat each animal as they'd treat their own.
Pros: great care, sighs of relief, and the knowledge that they aren't motivated by $$$