I have been very impressed with Dr. Laing, she is a very good listener and while very busy, takes as much time as is needed on a visit and doesn't feel rushed. Se is obviously very knowledgeable, but is also willing to take the patient's (or the patient's parent's) view into account.. I have never had a better Dr in the 11 years I have been here. And she has the best sense of humor. And the staff (Sue and melissa) is so awesome.