I've eaten here several times because it's a few blocks from my apt. and the food is good when they get it right, but that often doesn't happen. I'm a vegetarian and last night I ordered a pasta dish specifically asking if there's any meat in it and was told there is not. I ate a little and took the rest home to my boyfriend. In the light of his apartment we saw that there was ground meat in the sauce. I was so upset that I had eaten meat and took it back to tell them. They denied that they made a mistake and insisted that they just mixed my order up with someone else's when they packed it to go. This was clearly not the case because I made a special order and the amount I had taken to go was exactly the large amount I had left on my plate. They said they would make me HALF a portion of what I had initially ordered. I was infruriated not only that they made me eat meat, which I haven't eaten in 15 years, but that they were so dismissive, rude, and cheap when I brought their mistake to their attention.
Cons: terrible service