First of all if i didn't have to put at least one star on here i wouldn't i wouldn't even put on half a star maybe a spec for the beginning service but nothing more. My boyfriend and I went to this restaurant because he had been there before and was fairly impressed so I was like okay lets go. So once we found the place we were put at our table quickly and where given our drinks fairly quick along with our menus. We looked over the menu, very basic nothing entirely interesting or that stood out. We decided to get a bean and cheese burrito to share, the turn around time was pretty good...if your receiving hot food..which we did not. This food was barely warmed like it had been placed in a microwave for 15 seconds and pulled out right away. The rice and beans that came on the side were just as equally cold. After the waitress dropped the food off she didn't come back and check on us, even though we kinda sat and picked at our food, we would have called someone over if anyone was in the room. It seemed as though the wait staff had completely disappeared. So slowly and painfully we ended up eating our food, cause we were hungry. But as we got to the end it was like at least for me I had to gag the food to go down, still with no communication from our waitress. Any other restaurant I would have gone to the wait staff would have been there to make sure everything was tasting okay. Than we went to go pay and asked for a manager we started by telling the manager that he had been there before and that he was really impressed that's why he took me to that restaurant. And that from what had happened today we would not be coming back. We told him our food was cold and that no one had come to ask how our meal was or we would have told him, and he said well you ordered a cold plate and why didn't you ask for me or send the food back? First we're like how is a burrito a cold plate? I can go to Cafe' Rio, La Luna, Beto's, i can even buy a bean and cheese burrito at the gas station and heat it up and i can get a HOT burrito. but apparently a burrito is cold at La Puente. We also told him that no one came along to ask us if our food was okay or not. He than got upset very quickly and was starting to get rude with us. Finally we were like ok you know what just take our money give us our change and we're going and we won't be back. But please someone tell me since when is a bean and cheese burrito a cold plate?
Cons: Poor Wait Staff, cold Food, Rude management