When I enrolled my son at this daycare the service was not great at first. On one occasion, he was left at the table by himself to eat his lunch with no untensils(he was 1 year old at the time). My specific instructions were often not followed, and they only use baby wipes to wipe your child when he has a bowel movement, not for urine, unless you specifically request it. He would come home to me at the end of the day often with his face crusty with food and nasal discharge, and his clothes were often covered in food. I brought my concerns to the Academy director and in one day my major concerns were addressed and things changed. It took probably a full week to tweak all of the other concerns that I had but I now feel that my son is recieving adequate care. In all, I feel that at the beginning the sevice was poor but when I brought my concerns to the director they were immidiately taken care of. I feel that anyone taking their child to this care center should immediately address any concerns with the director so that proper techniques are followed.
Pros: service improves with time but you need to stay on top of it
Cons: service not very good at first, the facility is a bit lacking, in poor condition