I was so excited to go off my diet at La Fondue, but now want back my calories and my money. We were seated for our 7:30 reservation at 8. Our waiter came to take our order around 8:01, but we needed more time (surprising, I know). We later noticed that other tables were given information about the menu and experience- not us! We then didn't see our waiter until the host directed him to us at 8:20. The cheese course was good, though the bread was not crusty and the apple/veggie supply was quite limited (we were told bread was unlimited, but no one offered us more and in fact brought our our next course very early and it sat there while we finished). Salad was okay, but we couldn't figure out how it really added to the meal. Following the salad, they (we have no idea who our actual waiter was, but it took a few of them to ruin our evening) brought out the oil for the meat, which heated up on our table for about 30 minutes before they brought out the actual meat, at which time they realized our burner was broken. We had to get up and stand in the middle of heavy traffic while they replaced the burner. I understand that this is not their fault, but an apology would have gone a long way. When they set us back up, the burner was on low and the heat indicator was on incorrectly. The result? Our food took an extremely long time to cook, was not cooked properly, and we had to try to figure out the heat indicator situation in order to correct it, as no one stopped by to check on us at all. After the meat course was dessert, which was good, but the chocolate was cold. We again had to fiddle with the heat and wait for the chocolate to warm up. Since the time at which our burner was replaced, no one checked on us- my drink sat empty for a good 45 minutes. And then we paid the entire bill- nothing was taken off for the inconvenience or poor service. As we left, we stopped at the hostess station to pick up a mint. She said NOTHING- no ""good night,"" ""thanks,"" NOTHING. STAY AWAY.