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La Cumbre Feed-Roeser Milling - Santa Barbara, CA - Reviews page 1 - Judysbook

La Cumbre Feed-Roeser Milling

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3652 Calle Real
Santa Barbara, CA 93105
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(805) 687-1880
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Reviews

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Best

Not only because it's close to where I live (saving on gas), but because I've been a customer there for more than 10 years. I love their customer service, their cheerful attitude...

Worst

I purchased a bag of diatomaceous earth on Friday. The woman behind the counter instructed her 'muscle' to load it in my car. Said 'muscle' flopped large bag of material in my t...

La Cumbre Feed is the BEST 4/12/2011

Not only because it's close to where I live (saving on gas), but because I've been a customer there for more than 10 years. I love their customer service, their cheerful attitude, their interest in what's going on with me (and my birds) every time I come - PLUS their really affordable places. We should ALL support our local businesses, and this is one we should support for sure. Thank God the big businesses haven't put them out of business. That's because they're human beings that get to know you and all of the benefits that come along with not just having a cashier that couldn't care less about you or your animal, ring you up at the cash register. It's a forgotten art, but it still exists at La Cumbre Feed. The only other place as good is Island Seed & Feed. But they're much further from me - but I support them too. more

Great place to shop 1/17/2011

This is a great place to shop for your pet, bird and large animal supplies. I've been a customer of theirs for a number of years and would be lost without their helpful and cheerful service and their fine products. I could bend your ear with all the wonderful things they have done over the years but won't. Just too numerous to mention here. \r \r Their employees are great. Very helpful and always cheerful. I would encourage you to try them a few times. I promise you, you won't want to shop elsewhere. more

Opposite Experience 10/11/2010

Love this place. When i accidentally bought the wrong kind of chicken feed they allowed me to exchange the open bag for the correct feed. No problems. The women working the counter have been extremely helpful in answering my many questions. more

Best Pet-Animal Food Store in SB 8/28/2010

This is a no-nonsense food store - dogs; horses; chickens -- you name it. The women behind the cash register are awesome and fun and helpful. Another reviewer had a bad experience. Do not be swayed by that one. The products they carry are excellent and they help you make good choices for whatever pet you have. The guys who help out are awesome too. Feels like family there - a good family! more

worst customer service 7/22/2008

I purchased a bag of diatomaceous earth on Friday. The woman behind the counter instructed her 'muscle' to load it in my car. Said 'muscle' flopped large bag of material in my trunk, and I--idiot that I am--assumed this was my purchased diatomaceous earth. It was only after I'd driven the ten miles back to my home that I discovered the man had actually placed a bag of Feed in my trunk. Pain in the butt right? Uneccessary trip for me right? Not MY FAULT--right?\r \r I returned it Monday and the woman behind the counter made it seem just the opposite. She chastised me for driving away before ""her boy could load my car."" her boy obviously didn't tell her he did, but with the wrong material, and she ignored my articulation of this fact. She was intent instead on making the error mine, and needless to say, there was no apology forthcoming. I guess I should have lugged the heavy bag of Feed in, so that she could see itr with her own eyes. I believe the 'muscle' guy just let me take the fall--a hispanic--never admitting to his employer his error.\r \r The fact remains she was unapologetic, no matter whose fault it was--not mine that's for darn sure--and I will be the first to tell everyone I encounter of their inhospitality, and, as a bartender here in town, I will have plenty of opportunity. Thanks for nothing La Cumbre Feed! more
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