LA Fitness

I have been going to the here since October 2007. It is a quiet, serene and cozy studio. The place lives up to its name. My trainer, designs each session depending on how my body feels. Some days, I am stiffer (arthritis) and we do more stretching, some days I feel great and she works me out! I always feel like I am her only client, that more

Mid Wilshire I have been to many health clubs and this by far was one of the worst. Ok, it's cheap, but that doesn't mean it should be filthy. I headed over to this location with a friend, he is a member and took me as a guest. I am so happy I didn't sign up for this club - the staff was rude and uninterested, the sale people were on the prowl to the point where it was just obnoxious. Small, Broken equipment, smelly bathrooms and just a BAD experience all around. I left feeling anything but healthy. more

Out of all the location that LA Fitness has i like this the best. they have a lot of equipments and they are very close by!! Walking distance to my house!! more

Summertime the sir conditioner was not working for close to two month. Everytime I (or ayone else) spoke to the staff, tha pathetic answer was:""I will tell the manager."" Finally after much effort I was able to get a hold of someone in the corporate office and after probably 10 attempts they fixed it.\r Their televisions' captions keep braking and again when I complain, all i hear is:""I don't know how to fix it. I will tell the manager"" The manager himself says:""Oh, I know nothing about televisions!"" Being that I am a busy doctor, this is the only time I ge to watch the news, and this IS part of what I am paying for. But there is NO ONE HOME!\r Additionally, there is no crporate customer service being published, so it is very hard to talk to someone who can do someting about it.\r I hate to cancel because it is so close to home and convenient, BUT it is a SHAME that they get away with what they get away with! Pros: close to home Cons: TALK TO MY HAND:(( more

I just got off the phone with billing because (apparently) I was just charged again for another month of membership when I have been trying to cancel it! See, they have this policy where, if you want to cancel, you have to LOG into your account online, PRINT out a cancellation form, STAMP it, and MAIL it in. You must do this 10-20 days before you want to cancel!! It's not even like you have to fill out anything on the form. They just do this so that they can keep charging you while this form gets lost in the mail. So naturally, I decide that I want to cancel my membership, but have to pay for another month because my billing cycle was coming up and I didn't ""mail"" the form in yet. Then I mail it in and see that I am charged AGAIN the next month! When I called them, I explained that I sent the cancellation form weeks ago. They asked if I had ""proof of mailing""? As if I'd send a piece of paper certified mail. They refused to refund the charges, even though I haven' been there in months. As a courtesy (more like a sl-p in the face) the guy said he'd cancel it over the phone (wow, they can do that???) but he wouldn't refund my charges. This gym simply does not give a d-mn about people. And they have the policies in place to prove it. more