I had my carpets cleaned by them, just before moving in to my home. I had no boxes around, just furniture pieces. The first thing I can say is that they didn't want to move my furniture, they just wanted to clean around it. I offered to move the furniture, so that my whole room would get cleaned, and the two of them weren't thrilled, but did clean the whole room, once me and my friend moved everything for them. All I can say is that I don't know how they expect things to get cleaned when they do this very fast back and forth motion over and over to the end of the area. My five rooms must have taken them 30 minutes tops. The next day, my carpets didn't look much different than when they started. Easy stains had been left, and it was a waste of my money and time. I called and left my comments, and they offered to come back out and clean it again, but since I already knew the type of job that I would get, I decided to skip it and go to someone else. I was disappointed because I had heard them endorsed on a radio station that I trusted and found the endorsement to be less than accurate.