I was horribly disappointed with my most recent dining experience at L'Etoile week ago. We were served by Antonio, who was initially very accomodating, but in the end turned out to be a real sleazebag. The problems started when Antonio attempted to open a bottle of wine costing over $100 more than the one we had ordered. Fortunately, the host of our party noticed before the wine was poured, and the bottle was exchanged. Then, there was a mistake with the entree order that took over 15 minutes to correct. In the meantime, one member of our party was without a plate while the rest of us were eating. The clencher, however, was when Antonio brought out the check with a bottle of wine on it that we didn't order, to the tune of $160! After we received the revised check, we noticed that we had been charged for duplicate orders of appetizers that we didn't order! We had to send the check back a total of 3 TIMES before it was correct. Antonio kept acting frustrated, but it was clear that he was the one padding the check, hoping that we had all had too much wine to notice! I would never, ever, step foot into that place again, which is sad considering that it used to be such a classy establishment. Nowadays, however, the food is sub-par, the service is atrocious, and the staff (or at least one particular staff member) will nickel-and-dime you if you let down your guard. Take it from a local, if you are going to drop some significant money on a night out, go to one of the many places in San Antonio where the food is spectacular, and you're not always wondering if the people serving you are out to rip you off.
Pros: Establishment appeared clean
Cons: Dishonesty of staff, poor service, unimpressive food, disappointing wine menu