My name is Angela B., I won't ""hide"" who I am. My husband and I have been long time clients of l.a. vie l?orange for 4 years, I LOVE this place, and I want to comment on some of these rather ?strange and bizarre? reviews that I have been reading lately. The spa has always been above par when compared to the other ""shops"" in the area, and even some hotels.. Well one day I decided to do a little research myself, and talk to the techs (yes ALL of them do speak English, and they don?t wear chop shop mask, because l.a. vie does not do acrylics, so they do talk to you), and I asked them what was with the reviews. One of the techs made the comment, ""well read them carefully"" she said. ""You will notice that none of them are talking about how bad we polish, or we use cheap polish, or how bad our cuticle nipping is, or nails that are not straight, or polish that comes off, or that you could not get an appointment"". She went on to say ?Most of the reviews are talking about ?autoclave used to sanitize"", ?products diluted? , ?towels?, ? dry the tools?, ?. ""foot files are USED,? etc. (I know for a fact my foot file was new, I see them take if from the plastic, or they are right in front of you at the stations in a box, and they give it to you to take home ) she told me ?obviously this is an ex-employee that did not make the cut, and got fired?. Once I read again them again, I understood. I mean how many of us know what an ""autoclave"" is, and ALL TOWLES are used (as are the ones in my husbands and my home), that?s what washing them is for, and who would know anything about towles EXCEPT an employee. l.a. vie is my place for life, and please please continue to remove nail techs that do not make the grade, so that you keep the quality us loyal clientele are accustomed to!!!. And to you disgruntled ex-employees that were not good enough to make the grade, and were let go, and now write ?ghost reviews? you need to get a life. \r
Pros: Great Staff, great location, and no ""nail shop"" smell.....